Portfolio
What I have done, a peek into how I work and a few ideas with case studies
Hi There
I’m a human-centric leader who believes in the power of a hybrid work model, combining the benefits of in-person collaboration with the focused, deep work that remote settings provide.
With over 15 years of experience across product management, business strategy, and technology sectors. This is the TL;DR summary of me:
I have extensive experience leading teams and developing products across various stages of business growth, from initial concept and market fit, to scaling operations and driving revenue.
I believe product is a magnifier, and building empowered teams and fostering environments where creativity and collaboration thrive has led to outsized achievements.
My approach is centered on understanding user needs and developing innovative solutions that drive both customer satisfaction and business success.
How I work
Before jumping straight into my career history, I want to give you a glimpse into how I operate and where I excel. My goal is to create unique environments where teams can thrive, innovate, and deliver exceptional value to both customers and the business. Here are the key areas where I focus my efforts:
Product Leadership and Growth: I build empowered teams that thrive in fast-paced environments. By fostering innovation and strategic clarity, I ensure that our efforts drive sustainable growth and align with both customer needs and business objectives.
Product Management Excellence: I turn complex challenges into clear strategies that deliver results. My focus is on aligning teams around a compelling product vision and driving execution that meets high standards and achieves impactful outcomes.
Team Dynamics and Development: I design team structures and processes that foster collaboration and align with our culture and goals. My aim is to create an environment where every member feels empowered and motivated to contribute to our success.
Empathy-Driven Design: I believe in creating products that resonate deeply with users. By integrating empathy into every step of the process, I ensure that our solutions are user-centered, solving real problems and enhancing experiences.
Operational Efficiency and Expansion: I streamline operations and drive market expansion with a strategic approach. From launching new products to scaling across geographies, I focus on maximizing efficiency and delivering value.
There is a lot more detail below and in my LinkedIn profile, or send me an email and let’s have a conversation.
DashQ (Aug 2023 - Current)
Director Of Product
At DashQ, I lead the charge in developing innovative SaaS solutions in payments and user verification, driving both product strategy and operational excellence to accelerate market growth and revenue. Within 3 months of joining, we launched the first fully integrated ecommerce style experience for renters. By embedding payments and automated verification workflows, we processed over $2M and subscribed thousands of doors within 6 months.
Product Strategy & Blockchain (Oct 2021 - Current)
Consultant
Running my own consultancy, I specialize in guiding businesses through the development and execution of innovative payment and blockchain solutions, offering tailored product management and strategy services to help clients succeed.
BuzzCast Inc. (Oct 2021 - May 2022)
Senior Product Manager
Joining as the first product manager, I led the development and execution of innovative NFT products that push the boundaries of existing use cases, driving new monetization strategies and expanding digital engagement for brand and content partners.
We created value from marketing spend. No longer was marketing a necessary cost. Marketing could generate tangible value from digital asset collectibles. The applications were numerous, and this very quickly became a passion project as well. Here’s a bit of how we did it.
Mapping out the User Journey and how each user would interact with an event and NFTs.
We gamified the experience of an event attendee to drive exploration online and in person.
Next came the technical implementation. It was important to get the basics of the content NFTs right because of the multiple use cases we had in mind.
We next had to relook at the online attendee experience. Because online attendees had more opportunities for distraction, it was important the site navigation was intuitive and quick. For that, I started with a redo of the entire site’s Information Architecture, eventually landing with the “Tomorrow”. This was the foundation for everything else.
Fabriik Qualified Custody (Oct 2021 - May 2022)
Head of Safekeeping - Tokenization and Custody
At Fabriik Qualified Custody, I led the safekeeping and asset transformation initiatives, focusing on delivering innovative custody solutions and expanding market presence for retail and institutional clients.
Nomura Wealth Management (Aug 2017 – Dec 2019)
Vice President of Product Management
At Nomura Wealth Management, I spearheaded the transformation of the product management function, leading initiatives to enhance digital capabilities and optimize product offerings for high net-worth clients.
This was where I really leaned into technology product management, where I was given the freedom to explore new solutions to industry problems. Some I have written about in the case studies below.
Earlier Career Highlights
I took the road less traveled to product, moving through the financial industry from derivatives trading to risk management to product development. This unconventional journey has given me a broad perspective on market dynamics and operational excellence, shaping me into a versatile product leader who connects deeply with teams, manages complexity with ease, and builds products that resonate with both customers and business goals
Standard Chartered Bank - (May 2015 – Aug 2017)
Team Lead, New Product Management
Led cross-functional teams in developing new financial products, with a strong focus on governance and regulatory compliance. Successfully implemented strategic initiatives that optimized product lifecycle management and reduced time-to-market for new offerings.
British Petroleum Integrated Supply & Trading - (Apr 2014 – Dec 2014)
Business Change Lead Analyst
Managed large-scale business transformation projects aimed at enhancing process efficiency within supply and trading functions. Developed change management strategies that facilitated smooth operational transitions and minimized disruptions across the business.
Standard Chartered Bank - (Nov 2011 – Apr 2014)
Senior Business Analyst & Business Risk Manager
Conducted comprehensive risk assessments and developed frameworks to mitigate operational risks, significantly enhancing the bank’s risk management capabilities. Supported the launch of new products by ensuring alignment with regulatory standards and providing strategic insights.
Australia & New Zealand Bank - (Sep 2009 – Oct 2011)
Business Analyst, New Product Management
Played a key role in the development and launch of new financial products, conducting thorough market analysis and ensuring regulatory compliance. Streamlined business processes to improve efficiency and reduce costs in product development.
Deutsche Bank - (Oct 2006 – Mar 2009)
Valuations Specialist
Managed pricing and valuations for complex financial instruments, ensuring accurate reporting to support trading operations. Developed analytical models to enhance pricing accuracy and improve decision-making capabilities.
GFI Group Pte Ltd. - (Oct 2004 – Oct 2006)
Derivatives Broker
Executed trades in the derivatives market, building strong client relationships and delivering high levels of service in a fast-paced environment. Gained expertise in market analysis and trading strategies, contributing to overall team success.
